HOL Women Recruitment Initiative

Hands-on Lab (HOL) staff are considered a “volunteer army” of about 200  technical rock stars and are responsible for building, supporting and maintaining the lab content for 87 lab topics covering all VMware products. I’ve been a member of the Hands-On Lab staff for 7 years running (going back to 2012), as a Captain and… Continue Reading HOL Women Recruitment Initiative

The Girls Are All Right

I am passionate about changing the gender gap in technology.  Given my own experience working at software companies (and my female colleagues) as well as my personal experience with my young daughter’s ability solve technical problems and program robots and games, the issues causing the gender gap is not about innate ability but something else. … Continue Reading The Girls Are All Right

Trouble with Troubleshooting?

What, exactly, is “Troubleshooting”? It’s a term we, in technology, use all the time. Definitions vary a bit. Some are more helpful than others. The most useful definitions describe “Troubleshooting” as a form of problem solving. A process to be followed for identification and resolution of a technical issue. Discovering, diagnosing, and resolving these issues is key.… Continue Reading Trouble with Troubleshooting?

VMworld recommended Automation sessions

VMworld is right around the corner, but I would be amiss if I didn’t publish my recommended sessions around Automation. Be sure to register in advance because many of the sessions fill up fast! First of all, the session you absolutely should not miss, the “mother of all demos” breakout led by Purnima Padmanabhan, VP… Continue Reading VMworld recommended Automation sessions

Welcome to the World!

Kim and I have worked together since 2005. We’ve been at three companies together, through two acquisitions. At times, we’ve been on the same team, and, other times, we’ve gone our separately ways. Right now, we’re both lucky enough to work in Customer Success at VMware!  We’ve been known in the past — and now… Continue Reading Welcome to the World!